SkyNet News & Updates

20 August 2020
HIJRI NEW YEAR 2020 - Holiday Announcement (23rd August 2020)

Please be informed that SkyNet Worldwide Express LLC will be CLOSED on the 23rd August 2020 (Sunday) in observance of the HIJRI NEW YEAR. Our normal business hours will resume on Monday - 24th August 2020. Wishing everyone a blessed and joyous Hijri New Year.

28 July 2020
OMAN INTERIOR AREAS ON LOCKDOWN (July 25, 2020 until August 8, 2020)

Please be advised that the Oman INTERIOR areas were placed under lockdown from 25th July 2020 until the 8th August 2020. Kindly note that this is in effect ONLY in the Interior Areas of Oman. Muscat City is open however and there is a curfew imposed in the whole country from 7PM up to 6AM.

28 July 2020
EID AL ADHA 2020 - Holiday Announcement

SkyNet UAE - Holiday Announcement (EID AL ADHA 2020) Please be informed that SkyNet Worldwide Express LLC will be CLOSED from the 30th July 2020, Thursday until the 2nd August 2020, Sunday in the observance of the Eid Al Adha. Our normal business hours will resume on Monday, 3rd August 2020. Wishing everyone a blessed and joyous Eid Al Adha.

15 July 2020
SkyNet Middle East Region Operational Updates / Service Disruptions due to COVID-19

BANGLADESH, EGYPT, IRAN, IRAQ, JORDAN, LEBANON, NEPAL, OMAN, SAUDI ARABIA, SRI LANKA, SUDAN, SYRIA and THE UNITED ARAB EMIRATES All the offices are working as NORMAL. INDIA Bombay and some areas in India are still under lockdown until the 30th of July 2020. KUWAIT Farwaniya is still under lockdown and curfew is observed between 8PM up to 5AM. MALDIVES The office is open as Normal but with limited staff. PAKISTAN The office is open as Normal, except for few places still under lockdown.

21 May 2020
EID AL FITR - HOLIDAY ANNOUNCEMENT

Please be informed that Eid Al Fitr is expected to fall on Saturday, 23rd May 2020, or on Sunday, 24th May 2020 subject to the sighting of the moon. • If Eid Al Fitr falls on Saturday, the office will be closed from Saturday to Monday, and work will resume on Tuesday, 26th of May 2020. • If Eid Al Fitr falls on Sunday, the office will be closed from Sunday to Tuesday, and work will resume on Wednesday, 27th of May 2020. Work will resume as per our Normal working schedule. We take the opportunity of this Happy occasion to congratulate everyone and their families and wish you all Eid Mubarak!

21 May 2020
NOTIFICATION TO CUSTOMER as of May 21, 2020 (Destinations with Service Disruptions)

EGYPT, IRAN, IRAQ, JORDAN, LEBANON, NEPAL, PAKISTAN, SAUDI ARABIA, SUDAN & SYRIA Passengers/couriers flight are cancelled. Flights are available only for Cargo/Freighters. The offices are working with skeletal staff. BANGLADESH, INDIA, KUWAIT, MALDIVES & SRI LANKA Bangladesh - lockdown extended by the Government until 30th May 2020. However, the office is working with skeletal staff. India - lockdown extended by the Government until 31st May 2020. The office is CLOSED until further notice. Kuwait - lockdown imposed from 10th May until 30th May 2020. The office is CLOSED until further notice. Maldives - lockdown imposed until 28th May 2020. The office is CLOSED until further notice. Sri Lanka - Colombo and Gampaha districts still under curfew, however almost all offices are working with skeletal staff all around the country. OMAN Passengers/couriers flight are cancelled. Flights are available only for Cargo/Freighters. Complete lockdown on areas such as Ruwi, Hamriya, Darsait, Muttrah and Jibroo. Government extended the lockdown until 29th May 2020. The office is working with skeletal staff. UNITED ARAB EMIRATES Some flights are being cancelled for passengers/couriers without prior notice. Flights are available only for Cargo/Freighters. Office is open as normal and fully staffed. CHINA, HONG KONG Limited service is available. The offices are working with skeletal staff. PHILIPPINES Metro Manila, Laguna and Cebu are placed under the Modified Enhance Community Quarantine until 31st May 2020. Areas under General Community Quarantine (GCQ) until 31st May 2020 are Cordillera, Cagayan Valley, Central Luzon, Calabarzon (except Laguna), Central Visayas (except Cebu), Zamboanga Peninsula, Davao Region and Caraga. Office is working with skeletal workforce and on limited capacity. ***Nothing Follows***

20 May 2020
Areas in Abu Dhabi that has been placed under Lockdown until further notice

We from SkyNet Worldwide Express would like to inform you that there’ll be service disruptions until further notice in the below mentioned areas in Abu Dhabi due to the lockdown placed by Abu Dhabi Police. Al Ruwais, Mussafah 10 and Mussafah 13.

18 May 2020
NOTIFICATION TO CUSTOMER as of May 18, 2020 (Destinations with Service Disruptions)

EGYPT, IRAN, IRAQ, JORDAN, LEBANON, NEPAL, PAKISTAN, SAUDI ARABIA, SUDAN & SYRIA Passengers/couriers flight are cancelled. Flights are available only for Cargo/Freighters. The offices are working with skeletal staff. BANGLADESH, INDIA, KUWAIT & SRI LANKA Bangladesh - lockdown extended by the Government until 30th May 2020. India - lockdown extended by the Government until 31st May 2020. Kuwait - lockdown imposed from 10th May until 30th May 2020. Sri Lanka - lockdown until further notice. All offices are closed and awaiting further update from destinations. OMAN Passengers/couriers flight are cancelled. Flights are available only for Cargo/Freighters. Complete lockdown on areas such as Ruwi, Hamriya, Darsait, Muttrah and Jibroo. Government extended the lockdown until 29th May 2020. The office is working with skeletal staff. UNITED ARAB EMIRATES Some flights are being cancelled for passengers/couriers without prior notice. Flights are available only for Cargo/Freighters. Office is open as normal and fully staffed. CHINA, HONG KONG Limited service is available. The offices are working with skeletal staff. PHILIPPINES Metro Manila, Laguna and Cebu are placed under the Modified Enhance Community Quarantine until 31st May 2020. Areas under General Community Quarantine (GCQ) until 31st May 2020 are Cordillera, Cagayan Valley, Central Luzon, Calabarzon (except Laguna), Central Visayas (except Cebu), Zamboanga Peninsula, Davao Region and Caraga. Office is working with skeletal workforce and on limited capacity. ***nothing follows***

09 May 2020
LOCKDOWN IN KUWAIT

Please be informed that the Government of Kuwait has imposed a nationwide lockdown for 20 days. The lockdown will start from Sunday - 10th May 2020 until 30th May 2020. During this period, SkyNet Kuwait office will be closed - hence, there will be no pick-up or deliveries.

05 May 2020
India lockdown extended until 17th of May

India’s lockdown is declared till 17th of May and we are not sure if there will be any extension. There has been some relief on the part of a courier that we are able to do basic operations and our partners have also given us the green signal on the certain region. So I would like to inform you that we are able to provide services in a certain region. There is an increase in an additional surcharge of 25% on basic Freight. We can clear freight mode also we will try to provide service in Network.

04 May 2020
Bangladesh Extends Virus shutdown to May 16 as cases surge

Bangladesh has extended a nationwide shutdown of offices and workplaces to May 16 as a novel coronavirus outbreak runs rampant across the country.

30 April 2020
Extended ECQ (Enhanced Community Quarantine) in Manila - up to May 15, 2020

Enhanced Community Quarantine (ECQ) is extended until May 15 in the Philippines. SAP regional office operation is normal and we are all working from home. RAF Manila is now operating and will continue to operate on a skeletal workforce, on a limited capacity, depending on the number of manpower that is able to come to work for the day until ECQ is lifted.

23 April 2020
NOTIFICATION TO CUSTOMER as of April 23, 2020 (Destinations with Service Disruptions)

EGYPT, IRAN, IRAQ, JORDAN, KUWAIT, LEBANON, PAKISTAN, SAUDI ARABIA, SUDAN & SYRIA Passengers/couriers flight are cancelled. Flights are available only for Cargo/Freighters. The offices are working with skeletal staff. BANGLADESH, INDIA, NEPAL & SRI LANKA The Government has declared a complete lockdown. Bangladesh - lockdown extended by the Government until 5th May 2020. India - lockdown extended by the Government until 3rd May 2020. Nepal - lockdown extended by the Government until 30th April 2020. Sri Lanka - lockdown until further notice. All offices are closed and awaiting further update from destinations. OMAN Passengers/couriers flight are cancelled. Flights are available only for Cargo/Freighters. The borders between Oman and the UAE are temporarily closed for Road Cargo. Government lockdown extended until 8th May 2020.The office is working with skeletal staff. UNITED ARAB EMIRATES Some flights are being cancelled for passengers/couriers without prior notice. Flights are available only for Cargo/Freighters. Dubai 24-hour National Sterilisation Programme extended until 28th April 2020. The office is working with skeletal staff. CHINA, HONG KONG Limited service is available. The offices are working with skeletal staff. PHILIPPINES The office is closed until 30th April 2020. The Philippine Government has extended the implementation of the “Enhanced Community Quarantine”.

18 April 2020
NOTIFICATION TO CUSTOMER as of April 18, 2020 (Destinations with Service Disruptions)

We would like to inform you that we have the following service disruptions to the below – mentioned Destinations due to Flight cancellations and a complete lockdown brought about by the COVID-19 outbreak. We are working hard to ensure that there are minimal delays and interruptions to our services. However, there are uncertain and unforeseen occurrences that are beyond our control. EGYPT, IRAN, IRAQ, JORDAN, KUWAIT, LEBANON, PAKISTAN, SAUDI ARABIA, SUDAN & SYRIA Passengers/couriers flight are cancelled. Flights are available only for Cargo/Freighters. The offices are working with skeletal staff. BANGLADESH, INDIA, NEPAL & SRI LANKA The Government has declared a complete lockdown. Bangladesh - lockdown extended by the Government until 25th April 2020. India - lockdown extended by the Government until 3rd May 2020. Nepal - lockdown extended by the Government until 30th April 2020. Sri Lanka - lockdown until further notice. All offices are closed and awaiting the further update from destinations. OMAN Passengers/couriers flight are cancelled. Flights are available only for Cargo/Freighters. The borders between Oman and the UAE are temporarily closed for Road Cargo. The areas of Ruwi, Matrah, Corniche and Wadi Kabeer were closed by Oman Police. All areas of Muscat will be under lockdown from 10th April until 22nd April 2020. The office is working with skeletal staff. UNITED ARAB EMIRATES Some flights are being cancelled for passengers/couriers without prior notice. Flights are available only for Cargo/Freighters. Dubai 24-hour National Sterilisation Programme extended until 24th April 2020. The office is working with skeletal staff. CHINA, HONG KONG Limited service is available. The offices are working with skeletal staff. PHILIPPINES The office is closed until 30th April 2020. The Philippine Government has extended the implementation of the “Enhanced Community Quarantine”.

11 April 2020
NOTIFICATION TO CUSTOMER as of April 11, 2020 (Destinations with Service Disruptions)

We would like to inform you that we have the following service disruptions to the below – mentioned Destinations due to Flight cancellations and a complete lockdown brought about by the COVID-19 outbreak. We are working hard to ensure that there are minimal delays and interruptions to our services. However, there are uncertain and unforeseen occurrences that are beyond our control. EGYPT, IRAN, IRAQ, JORDAN, KUWAIT, LEBANON, SAUDI ARABIA, SUDAN & SYRIA Passengers/couriers flight are cancelled. Flights are available only for Cargo/Freighters. The offices are working with skeletal staff. BANGLADESH, INDIA, NEPAL, PAKISTAN & SRI LANKA The Government has declared a complete lockdown. Bangladesh - lockdown extended by the Government until 11th April 2020. India - lockdown extended by the Government until 14th April 2020. Nepal - lockdown extended by the Government until 15th April 2020. Pakistan - lockdown extended by the Government until 14th April 2020. Sri Lanka - lockdown until further notice. All offices are closed and awaiting further update from destinations. OMAN Passengers/couriers flight are cancelled. Flights are available only for Cargo/Freighters. The borders between Oman and the UAE are temporarily closed for Road Cargo. The areas of Ruwi, Matrah, Corniche and Wadi Kabeer were closed by Oman Police. All areas of Muscat will be under lockdown from 10th April until 22nd April 2020. The office is working with skeletal staff. UNITED ARAB EMIRATES Some flights are being cancelled for passengers/couriers without prior notice. Flights are available only for Cargo/Freighters. There is a Curfew from 8AM - 6PM until 17th April 2020. The office is working with skeletal staff. CHINA, HONG KONG Limited service is available. The office is working with skeletal staff. PHILIPPINES The office is closed until 30th April 2020. The Philippine Government has extended the implementation of the “Enhanced Community Quarantine”.

26 March 2020
NOTIFICATION TO CUSTOMER as of March 26,2020 (Destinations with Service Disruptions)

We would like to inform you that we have the following service disruptions to the below – mentioned Destinations due to Flight cancellations and a complete lockdown brought about by the COVID-19 outbreak. We are working hard to ensure that there are minimal delays and interruptions to our services. However, there are uncertain and unforeseen occurrences that are beyond our control. BANGLADESH The office is closed from 26th March until 4th April 2020 due to the Government declaration. EGYPT, IRAQ, JORDAN, KUWAIT, LEBANON, PAKISTAN, SAUDI ARABIA, SUDAN & SYRIA Passengers/couriers flight are cancelled. Flights are available only for Cargo/Freighters. The offices are working with skeletal staff. INDIA The office is closed until 31st March 2020. IRAN Passengers/couriers flight are cancelled. Flights are only available for Cargo/Freighters. The Government declared Holiday until 4th April due to Iranian New Year. The office is working with skeletal staff. NEPAL The office is closed from 23rd March until 31st March 2020. The Government announced a complete lockdown. OMAN Passengers/couriers flight are cancelled. Flights are only available for Cargo/Freighters. The borders between Oman & UAE are closed temporarily for Road Cargo.The office is working with skeletal staff. SRI LANKA Passengers/couriers flight are cancelled. Flights are available only for Cargo/Freighters. The office is closed until 27th March 2020. UNITED ARAB EMIRATES Some flights are being cancelled for passengers/couriers without prior notice. Flights are available only for Cargo/Freighters. The office is working with skeletal staff. CHINA, HONG KONG Limited service is available. The office is working with skeletal staff. PHILIPPINES The office is closed until 14th of April 2020 due to the Government declaration and implementation of "Enhance Community Quarantine" for the entire Luzon. NOTE: Due to the present situation we are facing related to the Coronavirus outbreak and the sudden changes in the flight schedules and cancellations - please be informed that the published rates updated on our website shall not be applicable for the time being. The rates vary and will be based on the cost that will be provided by the Airlines. Hence, the same goes for the standard transit time as this could take longer than the usual transit days provided. Please expect delays in the customs clearances and deliveries of the packages. Delays are expected to all destinations connected via Dubai Hub.

24 March 2020
NOTIFICATION TO CUSTOMER as of March 24,2020 (Destinations with Service Disruptions)

We would like to inform you that we have the following service disruptions to the below – mentioned Destinations due to Flight cancellations and a complete lockdown brought about by the COVID-19 outbreak. BANGLADESH The office will be closed from 26th March until 4th April 2020 due to Government declaration. EGYPT Passengers/couriers flight are cancelled. Flights are available for Cargo/Freighters. SkyNet Egypt is working with skeletal staff. INDIA Office closed until 31st March 2020. IRAN Passengers/couriers flight are cancelled. Flights are available for Cargo/Freighters. The government declared Holiday until 4th April due to Iranian New Year. SkyNet Iran is working with skeletal staff. IRAQ | JORDAN | KUWAIT | LEBANON Passengers/couriers flight are cancelled. Flights are available for Cargo/Freighters. SkyNet Offices - Iraq, Jordan, Kuwait and Lebanon is working with skeletal staff. NEPAL The office is closed from 23rd March until 31st March 2020. The government announced a complete lockdown. OMAN Passengers/couriers flight are cancelled. Flights are available for Cargo/Freighters. Borders between Oman & UAE are closed temporarily for Road Cargo. SkyNet Oman is working with skeletal staff. PAKISTAN Passengers/couriers flight are cancelled. Flights are available for Cargo/Freighters. The office is working with skeletal staff. SAUDI ARABIA Passengers/couriers flight are cancelled. Flights are available for Cargo/Freighters. The office is working with skeletal staff. SRI LANKA Passengers/couriers flight are cancelled. Flights are available for Cargo/Freighters. The office is closed until further notice. SUDAN | SYRIA Passengers/couriers flight are cancelled. Flights are available for Cargo/Freighters. Both offices are working with skeletal staff. UNITED ARAB EMIRATES Some flights are being cancelled for passengers/couriers without prior notice. Flights are available for Cargo/Freighters. The office is working with skeletal staff. CHINA | HONG KONG Limited service is available. The office is working with skeletal staff. PHILIPPINES The office is temporarily closed. Government has implemented the enhanced community quarantine for entire Luzon from 15th March until 14th April 2020.

19 March 2020
NOTIFICATION TO CUSTOMERS - Destinations with Service Disruptions

As one of the leading worldwide Courier Operators in the Region, we understand that we have an important role to play to notify and keep our Customers well-informed regarding the measures and steps within our Courier and Logistics processes in providing seamless service. We are working hard to ensure that there are minimal delays and interruptions to our services. However, there are uncertain and unforeseen occurrences which are beyond our control. Hence, we would like to inform you that we have the following service disruptions to the below – mentioned Destinations due to Flight cancellations and a complete lockdown brought about by the COVID-19 outbreak. DESTINATIONS WITH SERVICE DISRUPTIONS EGYPT Passengers/couriers flights are cancelled. Flights are available for Cargo/Freighters. SkyNet Egypt is fully staffed. IRAN Passengers/couriers flights are cancelled. Flights are available for Cargo/Freighters. Government declared Holiday until the 4th of April 2020 due to Iranian New Year and Coronavirus outbreak. SkyNet Iran is working on skeletal staff. IRAQ | JORDAN | KUWAIT | LEBANON Passengers/couriers flights are cancelled. Flights are available for Cargo/Freighters. SkyNet offices in Iraq, Jordan & Lebanon are working with skeletal staff. SkyNet Kuwait is fully staffed. OMAN Passengers/couriers flights are cancelled. Flights are available for Cargo/Freighters. Borders between Oman and the UAE have been closed temporarily for Road Cargo. SkyNet Oman is fully staffed. PHILIPPINES SkyNet Philippines is temporarily closed. Government has implemented the enhanced community quarantine for entire Luzon from 15th March until 14th April 2020. SAUDI ARABIA Passengers/couriers flights are cancelled. Flights are available for Cargo/Freighters. Office is fully staffed. SRI LANKA Passengers/couriers flights are cancelled. Flights are available for Cargo/Freighters. State declared Holiday until 19th March 2020 and could be extended further. SkyNet Sri Lanka is working with skeletal staff. SUDAN | SYRIA Passengers/couriers flights are cancelled. Flights are available for Cargo/Freighters. SkyNet Sudan and SkyNet Syria are fully staffed. UNITED ARAB EMIRATES Some of the flights are being cancelled for passenger/couriers without prior notice. Flights are available for Cargo/Freighters. SkyNet UAE is fully staffed. NOTE: Due to the present situation we are facing related to the Coronavirus outbreak and the sudden changes in the flight schedules and cancellations - please be informed that the published rates updated on our website shall not be applicable for the time being. The rates vary and will be based on the cost that will be provided by the Airlines. Hence, the same goes for the standard transit time as this could take longer than the usual transit days provided. Please expect delays in the customs clearances and deliveries of the packages. Delays are expected to all destinations connected via Dubai Hub.