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FAQ's : Tracking

Tracking FAQ's
arrow
What is a tracking or the Airway Bill number?
arrow When will I receive my shipment through SkyNet WWE?
arrow The shipment status reads as "Exception", what does this mean?
arrow The shipment status reads as "Returned to Shipper or Returned to Origin" (RTO) , what does this mean?
arrow Can I send my tracking numbers to an email address and request for a shipment status?
arrow How will I receive my tracking results?

What is a tracking or the Airway Bill number?

Tracking or Airway Bill numbers are used by SkyNet WWE to categorize and trace packages and freight shipments as they progress through the SkyNet WWE system to their destination. SkyNet WWE automatically assigns a tracking number to your shipment for bookings made online or the tracking number can be obtained from a manually filled Airway Bill.

SkyNet WWE tracking numbers appears in the following format (12 digits)
020002349561 i.e 0 followed by a prefix 200 followed by 8 digits.



When will I receive my shipment through SkyNet WWE? Top

Your SkyNet WWE package cannot be scheduled to arrive at a specific time of day. All SkyNet WWE shipments are delivered anytime between 8:00 a.m. and 8:00 p.m., Saturday through Thursday. The latest information about the status of your shipment is available in the Tracking section.


The shipment status reads as "Exception", what does this mean?

An exception occurs when a package or shipment encounters an unanticipated event, which could result in a change to the expected delivery day. Examples of exception include: address incorrect or unknown, damage to shipment or shipment not received. If you happen to see this message contact your local SkyNet WWE center immediately.

The shipment status reads as "Returned to Shipper or Returned to Origin" (RTO) , what does this mean?

The description, Returned to Shipper or Returned to Origin (RTO), in the Status field of the Tracking Summary or Tracking Information screen means that the shipment was returned to the original shipper. Possible reasons for return include, but are not limited to:

  • The intended receiver refused acceptance of the shipment
  • SkyNet WWE cannot locate or find the Physical address
  • Unable to deliver after multiple delivery attempts and no favorable feedback received from either the shipper or the receiver.

Can I send my tracking numbers to an email address and request for a shipment status? Top

Yes, E-mail your SkyNet WWE tracking numbers to:
info@gulfworldwideexpress.com
For multiple tracking numbers: Enter one tracking number per line or separate the tracking numbers with commas.


How will I receive my tracking results?

You will receive your tracking results by E-mail.

 
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